Revised December 2024
Milestone Home Mortgage values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, share, and protect your information, including details specific to SMS marketing communications.
We collect personal information to provide you with mortgage-related services. This includes, but is not limited to:
When you provide your phone number via our website or other channels, you consent to receive SMS messages from Milestone Home Mortgage regarding your mortgage application, updates, and promotional offers.
We use the information we collect for purposes such as:
By providing your phone number, you consent to receive SMS messages from Milestone Home Mortgage. These messages may include:
Message Frequency: You may receive up to 20 messages per month.
Message and Data Rates: Standard message and data rates may apply.
When providing your phone number, you must actively consent to receive SMS communications by agreeing to our opt-in terms. This is done by selecting the appropriate checkbox on our website forms or other channels.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you will no longer receive SMS communications unless you re-opt in.
If you require assistance, reply “HELP” to any message or contact us via:
We do not sell or share your phone number with third parties for marketing purposes. We may share your information with trusted service providers or business partners solely to facilitate the services you’ve requested.
We implement appropriate technical, administrative, and physical safeguards to protect your personal information, including phone numbers used for SMS communications, against unauthorized access, disclosure, or misuse.
You have the right to:
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about this privacy policy or your information, please contact us at:
Who is providing this notice?
Milestone Home Mortgage
How does Milestone Home Mortgage protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also contractually require third parties doing business with us to comply with all privacy and security laws.
How does Milestone Home Mortgage collect my personal information?
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only.
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
Affiliates:
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Non-affiliates:
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Joint marketing:
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Do Not Call Policy:
This notice is the Milestone Home Mortgage Do Not Call Policy under the Telephone Consumer Protection Act. We do not solicit via telephone numbers listed on the state or federal Do Not Call lists, unless the law allows. Milestone Home Mortgage associates receive training on how to document and process telephone marketing choices. Consumers who ask not to receive telephone solicitations from Milestone Home Mortgage will be placed on the Milestone Home Mortgage Do Not Call list and will not be called in any future campaigns, including those of Milestone Home Mortgage affiliates. If you communicate with us by telephone, we may monitor or record the call.
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